Mark your best clients as VIP and, if you like, let them book without a deposit. Block anyone who doesn’t show up – and they can no longer book online.
Clients
Maria PetrovaVIP
14 bookings · last on 14.09
Elena StoyanovaVIP
9 bookings · last on 02.10
Ivan GeorgievBlocked
Reason: 3 no-shows
VIP info
Takes her coffee without sugar.
Example
Tuesday, 15:00
His profile says: 3 no-shows.
Tuesday, 15:05
With a short reason that only you and your team see.
The following week
He sees a polite message to contact you. Even under another name, if the phone or email matches.
Deposits
In your deposit settings, choose who pays one. VIPs and clients who have been before can book without it.
New and unknown clients pay a deposit, VIPs don’t.
Anyone with at least one visit books without a deposit – no need to mark them.
An SMS campaign to your best clients only.
Online payment or deposit
Who pays it
Maria PetrovaVIP
Books without a deposit
New client
Leaves a card for the deposit
45 days free · no contract · from €15 a month
It marks the client in your list and calendar. If you choose “Everyone except VIPs”, VIP clients don’t pay a deposit. You can also send them their own SMS campaigns.
No. VIP status is just for you and your team.
They can browse your page, but when they try to book they see: “You can’t make a booking right now. Please contact the business directly.” The word “blocked” never appears.
Not if their phone, email or account matches the blocked client. They can’t join the waiting list or sign up for a group class either.
No. Mylink counts the no-shows in their profile, and you decide whether to block them.
Signing up takes a minute, and you set things up whenever it suits you. If you’d rather, leave your number and we’ll set it all up together.